PHIL WIKINA
Creative Writer | Content Producer | Storyteller
CV
SENIOR QUALITY AUDITOR Sep 2024 - Present
Amazon Boston, MA
Audited expert-level data across STEM, creative, and instructional domains to uphold LLM training standards. Delivered high-judgment feedback, led global coaching, and drove calibration efforts to boost annotation precision. Partnered with Quality Managers and Specialists to refine guidelines and resolve edge cases. Utilized Markdown, JSON, and basic Python in structured workflows. Supported multilingual and sensitive content pipelines..
MARKETING LEAD Jan 2023 - Present
Sofar Sounds Boston, MA
Created multimedia storytelling across channels to promote live events and local artists. Produced original copy, edited videos, and designed social posts to build brand identity and cultural resonance. Used data insights to refine narrative strategies and strengthen community engagement in alignment with global campaign goals.
AI CONTENT WRITER May 2024 - Sep 2024
Amazon Boston, MA
Created high-quality, multi-modal training data for LLMs across text, image, and video. Wrote diverse, guideline-driven prompts and co-led an SME program to train global teams in AI annotation best practices. Collaborated with scientists to refine editorial standards, audited outputs, and proposed tooling enhancements.
OFFICE MANAGER 2023
Anduril Industries, Lexington, MA
Managed day-to-day operations for a fast-paced R&D office, coordinating with vendors and facilities to ensure seamless infrastructure. Oversaw onboarding logistics and space planning. Supported internal event coordination with light graphic design work and internal announcements.
OFFICE MANAGER 2022 - 2023
Hydrow Inc., Boston, MA
Streamlined administrative systems across finance and scheduling, and coordinated executive calendars with precision. Led planning for internal team events and celebrations, designing basic visual materials and communications. Fostered vendor relationships and improved cross-department communication flow.
LEAD CREW & VIP EVENTS 2019 - 2023
Sofar Sounds, Boston, MA
Directed the behind-the-scenes storytelling of Sofar's live music experience—curating VIP interactions and event atmosphere. Served as liaison between artists, audience, and brand, ensuring every show felt intimate and magical. Assisted in scripting show formats and elevating guest narratives through thoughtful production design.
TAPROOM MANAGER 2021 - 2022
Castle Island Brewing Co., Boston, MA
Managed a high-volume taproom with a focus on hospitality, team leadership, and local event coordination. Created basic promotional materials and menus using Canva and in-house tools. Trained and scheduled staff, organized community events, and contributed to a welcoming, brand-aligned guest experience.
OFFICE ASSOCIATE 2019 - 2022
Roivant Sciences (formerly Silicon Therapeutics), Boston, MA
Supported office administration, vendor coordination, and scheduling. Created light visual content for team communications and internal updates. Contributed to event planning and coordinated meeting logistics.
EVENT ASSOCIATE 2019 - 2021
District Hall, Boston, MA
Assisted in event coordination and guest communication for innovation-focused gatherings. Wrote event copy, signage, and post-event reports to document outcomes and capture the tone of each experience.
SKILLS
Creative Writing - Content Editing - Copywriting - Storytelling
SEO - Social Media Management -
Project Management - Quality Analysis - Data Analytics
Coaching & Mentoring - Risk Planning - Team Management -
Event Planning & Coordination
TECHNICAL PROFICIENCIES
• Project Management & Tracking: Asana, Jira, Meta Business Suite, Airtable
• Writing: Microsoft Word, Google Docs, Quip, Final Draft, Dabble, Living Writer, Hemingway Editor
• Multimedia Editing: CapCut, Final Cut Pro, Unfold, Prequel
• Graphic Design: Canva
• Generative AI: Midjourney, Kling, Sora, Amazon Nova
EDUCATION
B.A. ENGLISH - CREATIVE WRITING - 2023
Southern New Hampshire University
COURSES & CERTIFICATIONS
Google Project Management Certification - Coursera - 2024
Certified Lean Six Sigma Yellow Belt - LinkedIn Learning - 2025